 |
1. The game crashes to the
desktop with an Unhandled Exception error during gameplay.
Try these steps:
- Ensure your computer meets the minimum
system requirements for the game.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Set your desktop settings to 640 by 480 and
High Color (16 bit).
- All background applications must be shutdown
prior to running the game.
- Turn the hardware acceleration for your sound
card to Basic.
1) Go to the Start menu > Settings > Control
Panel.
2) Double-click on the Multimedia icon.
3) Select the Audio tab.
4) Click on the Advanced Properties button in the Playback
section.
5) Click on the Performance tab.
6) Reduce the Hardware acceleration to Basic, the 2nd notch from
the left.
7) Click Apply and then OK 2 more times. Run the game now. Don't
forget to turn the acceleration back up to restore the high-end
features for your sound card when using other applications.
- NOTE: Klingon mission 9 (Obedience) will crash
after approximately 4 and a half minutes of play on game speed 11.
It may give you a Unhandled exception error. It does not matter if
you are fighting or just sitting around cloaked. This was
originally seen on Admiral (hardest level of difficulty) but could
be applicable to the two lower difficulty settings. This crash can
be alleviated by completing the mission in under 4:30 minutes. The
key to completing this mission within 4 minutes and 30 seconds is
to concentrate on the convoy freighters. Other ships will fire and
attack you. Ignore them. Destroy the freighters and you should
finish the mission.
|
|
|
2. During play, the game
crashed.
Try these steps:
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Set your desktop to a resolution of 800x600, 32
bit True Color:
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this
will be listed as 65554 colors.
5) Click Apply and OK.
- All background applications must be shutdown
prior to running the game.
- Turn the hardware acceleration for your sound
card to Basic.
1) Go to the Start menu > Settings > Control
Panel.
2) Double-click on the Multimedia icon.
3) Select the Audio tab.
4) Click on the Advanced Properties button in the Playback
section.
5) Click on the Performance tab.
6) Reduce the Hardware acceleration to Basic, the 2nd notch from
the left.
7) Click Apply and then OK 2 more times. Run the game now. Don't
forget to turn the acceleration back up to restore the high-end
features for your sound card when using other applications.
|
|
|
3. When I launch the game I
get the error DirectX 8.1 not installed, please install Directx 8.1
or later. Install or reinstall
DirectX 8.1 (or later). This can be found on the game CD in the
DirectX folder. You can also download it from
Microsoft's website.
Please note that if you have installed a BETA version of DirectX
such as DirectX 9 the game will not detect it. To correct this you
can download and install the DirectX 9
patch for the game.
|
|
|
4. I receive a
runtime library error when I launch the game.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Set your desktop settings to 640 by 480 and
High Color (16 bit).
- All background applications must be shutdown
prior to running the game.
|
|
|
5. I get graphic
corruption during the game.
- Make sure your system meets the minimum system
requirements of the game.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Set your desktop to a resolution of 800x600, 32
bit True Color:
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this
will be listed as 65554 colors.
5) Click Apply and OK.
- All background applications must be shutdown
prior to running the game.
- Change your monitor refresh rate to Adapter
default:
1) Right-click on the desktop and select
Properties.
2) Click the Settings tab and click the Advanced button.
3) Select the Adapter tab and change the Refresh rate to Adapter
default.
4) Click the Apply button and then OK until you are back to the
desktop.
5) If you are asked to restart the computer then do so.
|
|
|
6. I am having trouble playing
online. I use a router.
Activision does not support the use of routers, gateways, firewalls
or NAT. We cannot guarantee functionality of our games from behind a
router. If you have no choice but to play from behind a router,
please review the network_readme.doc file on the game CD. |
|
|
7. I am getting "CD Key In
Use" message when trying to log on to the Dynaverse?
1) Either you have just exited the Dynaverse and are trying to log
back on right away. If you exit the Dynaverse, wait a few minutes
before trying to log back on.
2) Someone else has your CD Key. No two players can play on the
Dynaverse with the same CD Key. |
|
|
8. Why can’t my Tactical
officer fire multiple torpedoes at enemies?
The manual incorrectly states that a high Weapons Tech skill will
allow your Tactical officer to fire multiple torpedoes in one
volley. It is a high Targeting skill that allows your officer to
perform this feat. |
|
|
9. After playing the game
for hours on end, it gets slower and more sluggish. What should I
do?
Shut down the game and restart it. This should resolve the issue. If
not, restart your computer to completely resolve the issue. |
|
|
10. I receive an
Insert CD error.
- All background applications must be shutdown
prior to running the game.
- Delete all files in the Windows/Temp directory.
- Do a complete ScanDisk.
- Make sure you have 32 bit drivers for your
CD-ROM drive.
- Set the CD-ROM cache size to zero.
- Change the DMA setting on the CD-ROM drive.
- Make sure the drive letters for the CD-ROM is
set correctly.
- Make sure that the location for CD music to
play is set correctly.
- Make sure your system can successfully play
Audio CD's.
- Turn off Auto Insert Notification.
|
|
|
11. I am finished with the
mission but the mission did not end. What do I do now?
In some missions, the objectives will not complete until your ship
leaves the map. If you are in a mission and believe all objectives
to be complete, try warping off the map to receive your victory
accolades. For example, if you have destroyed all enemy shipyards on
a Shipyard Assault, warp off of the map. |
|
|
12. The
game does not install properly. The game files are corrupted.
Do a desktop install:
1)Uninstall the game and
delete the game folder.
2)Make a new folder on the desktop.
3)Right-click on the desktop and select New > Folder. You can name
the folder whatever you want.
4)Double-click on the my computer icon. Now find the CD rom drive
and right click on it. Select explore. Now you should have a new
window showing the contents of the CD rom on the right side of the
screen.
5)Go up to the menu and select Edit > select All. Now all of the
contents of the CD rom should be highlighted.
6)Go back up to the edit menu and select copy.
7)Close all windows and go back to the desktop. Open up the new
folder you made on the desktop.
8)Go to the menu at the top and select Edit > Paste. Now all of
the files should be copying from the CD rom to the new folder. If
there are any error messages during the copy process note them as
they may indicate a bad disk.
9)Open the new folder on the desktop and run the setup.exe
program. It should install.
|
|
|
13. I receive a
D3D error when launching the game.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Make sure the 3D hardware acceleration is
turned all the way up:
1) Right-click on the My Computer icon on the
desktop and select Properties.
2) Select the Performance tab and click the Graphics button.
3) Make sure the acceleration slider is set to Full.
For Windows XP and 2000:
1) Click on the Start button > Settings > Control Panel.
2) Double-click the Display icon.
3) Click the Settings tab.
4) Click the Advanced button.
5) Click the Troubleshoot tab.
6) Make sure the acceleration slider is set to Full.
- Make sure that Direct 3D is enabled:
1) Click on the Start button > Run and type in
dxdiag.
2) Click the OK button.
3) In the DirectX Diagnostic Tool, select the Display tab.
4) At the bottom make sure that DirectDraw Acceleration and
Direct3D Acceleration are enabled.
- All background applications must be shutdown
prior to running the game.
|
|
|
14. There is sound in the
background after completing a campaign, yet I cannot see what is
happening. What's going on?
You are one of the few who cannot see the movies in front of your
game window. If you do not see the movies or only hear the sound
there are several possible fixes that you may need to follow:
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- All background applications must be shutdown
prior to running the game.
- Adjust your screen resolution to match or be
lower than the game resolution. The default resolution for the
game is 1024x768.
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 1024x768.
4) Click Apply and OK
- Download and install the latest version of
Windows Media Player.
- Download and install the Radgame Tools Bink
movie player from
www.radgametools.com/down/bink
- Turn off Anti-Aliasing on your video card
settings. Refer to your video cards documentation for help on how
to do this or contact your manufacturer directly.
- If all else fails, you can now either view them
with the Bink player or you can press Alt-Tab while in the game
until you can see the movies.
|
|
|
15. I see "???" at the end
of a mission. What is this?
This is OS specific and only happens on Windows 98 or ME. If you are
playing on Windows 2000 or XP, it will be displayed as "Mission
Complete." |
|
|
16. The Klingon mission
"Anvil of Peace" does not end after tranporting the ambassador to
the starbase.
This is most often caused by not listening to the voice overs all
the way through. If you listen to the complete voice overs in the
mission, this should properly end the mission. |
|
|
17. When trying
to connect to the Dynaverse, I get the message: "Server cannot
detect your IP address. Please enter your IP address."
The following methods can be used to determine your
IP address:
Windows 98 and ME:
1) From the desktop, select the Start Menu, and
then select Run.
2) In the dialog box, type winipcfg and select OK. The IP
Configuration window should appear.
3) If you have more than one adapter listed in the pull-down menu,
select the adapter that connects your computer to the router or
NAT (e.g. 3Com Etherlink PCI).
4) Once selected, the information relating to that adapter is
displayed in the fields below. The IP Address is the number you
will use when entering “the IP address of the computer on which
you will be playing SFC3”, as mentioned in the examples in this
document.
Windows 2000 and XP:
1) From the desktop, select the Start Menu, and
then select Run.
2) In the dialog box, type cmd and select OK. An MS-DOS prompt
should appear.
3) Type ipconfig, and press Enter. The words Windows IP
Configuration should appear followed by information about your
connection.
4) The IP Address is the number you will use when entering “the IP
address of the computer on which you will be playing SFC3”, as
mentioned in the examples in this document. If you have more than
one adapter listed (e.g. Ethernet Adapter Local Area Connection
2), most routers assign IP addresses in the 192.168.x.x
Additionally, if you are having any other issues
connecting to the Dynaverse 3 multiplayer campaign mode, or need any
information on configuring your router or your broadband connection
to work with multiplayer, please consult the network_readme.rtf
file. You can access the file through the Start Menu, or in the
location where you installed SFC 3 in the \Docs\Help\ directory. It
is also located on your SFC3 CD under
D:\Docs\Help\network_readme.rtf.
|
|
|
18. I receive an
error: SFC3.EXE is not a valid Win32 application.
- Uninstall the game and reinstall it to the
default directory:
1) Click the Start button > Settings > Control
Panel.
2) Double-click the Add-Remove Programs icon.
3) Highlight the game, and select Uninstall.
4) Delete the game directory from your hard drive.
5) Reinstall the game to the default directory.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- All background applications must be shutdown
prior to running the game.
Delete all files in the Windows/Temp directory.
- Make sure you have 32 bit drivers for your
CD-ROM drive.
- Set the CD-ROM cache size to zero.
- Change the DMA setting on the CD-ROM drive.
- Make sure the drive letters for the CD-ROM is
set correctly.
- Make sure that the location for CD music to
play is set correctly.
- Make sure your system can successfully play
Audio CD's.
- Turn off Auto Insert Notification.
|
|
|
19. What ports are needed
to play via GameSpy?
Internet play through GameSpy Arcade requires additional ports to be
open. If you have placed the system in the DMZ area of your router,
the ports should be open and no further adjustments are needed.
However, if using port forwarding, the following ports need to be
opened:
80
6500
6667
13139
27900
28900
29900
29901
This will allow you to host, join and play skirmish matches through
GameSpy Arcade. Skirmish mode through direct IP connection does not
require these additional ports.
If you are having issues connecting to the Dynaverse 3 multiplayer
campaign mode, or need any information on configuring your router or
your broadband connection to work with multiplayer, please consult
the network_readme.rtf file. You can access the file through the
Start Menu, or in the location where you installed SFC 3 in the
\Docs\Help\ directory. It is also located on your SFC3 CD under
D:\Docs\Help\network_readme.rtf. |
|
|
20. What ports does the game
use for multiplayer?
The game uses ports 6073, 2302, 2303.
If you are having issues connecting to the Dynaverse 3 multiplayer
campaign mode, or need any information on configuring your router or
your broadband connection to work with multiplayer, please consult
the network_readme.rtf file. You can access the file through the
Start Menu, or in the location where you installed SFC 3 in the
\Docs\Help\ directory. It is also located on your SFC3 CD under
D:\Docs\Help\network_readme.rtf. |
|
|
21. I am having
sound issues such as choppy distorted sound or no sound at all.
- Make sure your system meets the minimum system
requirements of the game.
- Set your desktop to a resolution of 800x600, 32
bit True Color:
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this
will be listed as 65554 colors.
5) Click Apply and OK.
All background applications must be shutdown prior to running
the game.
- Turn the hardware acceleration for your sound
card to Basic:
1) Go to the Start menu > Settings > Control
Panel.
2) Double-click on the Multimedia icon.
3) Select the Audio tab.
4) Click on the Advanced Properties button in the Playback
section.
5) Click on the Performance tab.
6) Reduce the Hardware acceleration to Basic, the 2nd notch from
the left.
7) Click Apply and then OK 2 more times. Run the game now. Don't
forget to turn the acceleration back up to restore the high-end
features for your sound card when using other applications.
|
|
|
22. When I launch
the game I get a black screen.
- Make sure your system meets the minimum system
requirements of the game.
Set your desktop to a resolution of 800x600,
32 bit True Color:
1) Right-click on your desktop and select Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this
will be listed as 65554 colors.
5) Click Apply and OK.
- All background applications must be shutdown
prior to running the game.
- Turn the hardware acceleration for your sound
card to Basic.
1) Go to the Start menu > Settings > Control
Panel.
2) Double-click on the Multimedia icon.
3) Select the Audio tab.
4) Click on the Advanced Properties button in the Playback
section.
5) Click on the Performance tab.
6) Reduce the Hardware acceleration to Basic, the 2nd notch from
the left.
7) Click Apply and then OK 2 more times. Run the game now. Don't
forget to turn the acceleration back up to restore the high-end
features for your sound card when using other applications.
- Change your monitor refresh rate to Adapter
default:
1) Right-click on the desktop and select
Properties.
2) Click the Settings tab and click the Advanced button.
3) Select the Adapter tab and change the Refresh rate to Adapter
default.
4) Click the Apply button and then OK until you are back to the
desktop.
5) If you are asked to restart the computer then do so.
- Also make sure that your monitor supports a
resolution of at least 1024x768. This game does not run in any
lower resolution. If your monitor does not support at least
1024x768 then you will not be able to play this game.
|
|
|
23. The mouse cursor flickers
and becomes transparent while in the game.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Set your desktop to a resolution of 800x600, 32
bit True Color.
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this
will be listed as 65554 colors.
5) Click Apply and OK.
- All background applications must be shutdown
prior to running the game.
- Make sure the 3D hardware acceleration is
turned all the way up.
1) Right-click on the My Computer icon on the
desktop and select Properties.
2) Select the Performance tab and click the Graphics button.
3) Make sure the acceleration slider is set to Full.
For Windows XP and 2000:
1) Click on the Start button > Settings > Control Panel.
2) Double-click the Display icon.
3) Click the Settings tab.
4) Click the Advanced button.
5) Click the Troubleshoot tab.
6) Make sure the acceleration slider is set to Full.
- Change your monitor refresh rate to Adapter
default.
1) Right-click on the desktop and select
Properties.
2) Click the Settings tab and click the Advanced button.
3) Select the Adapter tab and change the Refresh rate to Adapter
default.
4) Click the Apply button and then OK until you are back to the
desktop.
5) If you are asked to restart the computer then do so.
|
|
|
24. Damage is not being shown
on enemy ships.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Set your desktop to a resolution of 800x600, 32
bit True Color.
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this
will be listed as 65554 colors.
5) Click Apply and OK.
- Make sure the 3D hardware acceleration is
turned all the way up:
1) Right-click on the My Computer icon on the
desktop and select Properties.
2) Select the Performance tab and click the Graphics button.
3) Make sure the acceleration slider is set to Full.
For Windows XP and 2000:
1) Click on the Start button > Settings > Control Panel.
2) Double-click the Display icon.
3) Click the Settings tab.
4) Click the Advanced button.
5) Click the Troubleshoot tab.
6) Make sure the acceleration slider is set to Full.
- Make sure that Direct 3D is enabled:
1) Click on the Start button > Run and type in
dxdiag.
2) Click the OK button.
3) In the DirectX Diagnostic Tool, select the Display tab.
4) At the bottom make sure that DirectDraw Acceleration and
Direct3D Acceleration are enabled.
- Change your monitor refresh rate to Adapter
default.
1) Right-click on the desktop and select
Properties.
2) Click the Settings tab and click the Advanced button.
3) Select the Adapter tab and change the Refresh rate to Adapter
default.
4) Click the Apply button and then OK until you are back to the
desktop.
5) If you are asked to restart the computer then do so.
|
|
|
25. I am experiencing a big
performance hit on a regular basis when playing the Conquest mode of
the game. Is there a way around it?
You can alleviate the problem if you turn off the news in the
Conquest game mode. |
|
|
26. I lost my helm officer
while in erratic maneuvers. Now, I cannot transport marines,
tractor, launch shuttles or anything I would not be able to do
during erratic maneuvers.
When you lose your helm officer in combat while erratic maneuvers is
turned on, you will not be able to transport marines, tractor,
launch shuttles or anything you would not be able to do during
erratic maneuvers.
When you attempt to turn it off a message pops up stating you do not
have enough experience to perform the action. Even though it appears
that erratic maneuvers are not actually on, the game acts as if you
are and will prevent you from performing other actions.
Currently, the only way to prevent this is to move your ship off the
map and try the mission again. |
|
|
27. I get a debug
error.
- Make sure your system meets the minimum system
requirements of the game.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
|
|
|
28. The Stardate stops in
Conquest mode.
This particular issue seems to have to do with the way the game is
saving. It is recommended that you save your game before each
mission. You should save the game with a unique name. |
|
|
29. I need to manually
uninstall the game.
If you are having problems uninstalling the game you should manually
remove it from your machine.
- First it will be
necessary to remove the registry keys the game creates. Please be
cautious when working with the registry as it is very sensitive.
Deleting the wrong thing can result in complete operating system
failure:
1) Click the Start button > Run.
2) At the prompt type: REGEDIT. The registry editor will open.
3) Click the "+" next to HKEY_LOCAL_MACHINE.
4) Click the "+" next to SOFTWARE.
5) Click the "+" next to ACTIVISION.
6) Right-click on the STAR TREK FLEET COMMAND III folder and
select delete..
7) Close the registry editor.
- Once the registry keys are removed, we'll need
to remove the game files from your hard drive. These instructions
assume you've installed the game in the default directory:
1) Double-click My Computer.
2) Double-click the C:\ drive.
3) Double-click Program Files.
4) Right-click on the Star Trek: Fleet Command III folder and
choose delete.
- Remove the SFC3NG.INI
folder from your hard drive.
1) Click on Start, Find (or Search), Files &
Folders.
2) Search your C:\ drive for a file named SFC3NG.INI.
3) The file should be located in C:\WINDOWS.
4) Delete this file.
- Finally, reboot your machine. At this point the
game is completely removed from your system.
|
|
|
30. There are no missions
in the single player campaigns.
This particular issue seems to have to do with the way the game is
saving. It is recommended that you save your game before each
mission. You should save the game with a unique name. You will most
likely have to restart the campaign from the beginning. |
|
|
31. In Tutorial 4, Captain
Picard mentions that I can direct an AI fleet member to defend a
target. I cannot find this command in the menu. Where can I find
this command?
This command was not implemented in the final version of the game
and could not be edited out of the game. |
|
|
32. I receive a blank
"Incoming Hail." What is this?
When playing in Single Player, Dynaverse or Conquest a blank
"Incoming Hail" message will occasionally pop up when you attempt to
exit the refit screen. This is caused if another player (human or
AI) asks to join your fleet and the player is in the refit screen
has spent more prestige than they have. Once this "Incoming Hail"
pops up, you will be stuck on the screen. The only way to get out of
this screen is to Alt-F4 out of the game. |
|
|
33. Zooming in or out does
not work.
The default bindings for zoom are the "+" and "-" keys on your
keyboard. If zoom is not working, try resetting your keyboard
bindings to default. This can be done from the options menu. Make
sure that you also press the Accept button after making any changes
to bindings.
The zoom may also not work in certain camera modes if you are locked
onto a target. In particular, this can happen in the overhead view. |
|
|
34. I cannot click the
buttons in the main menu.
On rare occassions, bypassing the intro movies with either the space
bar or the left mouse button, may prevent the buttons on the main
menu from working. The only way to correct this is to Alt-F4 out of
the game and then restart it. |
|
|
35. I get a Kernel32.dll
error when I launch the game.
Make sure that you are running Windows 98 or better. This game will
not work on Windows 95. |
|
|
36. When rebooting the system
after installing the game, I get the error: "Windows could not
update the file %1 from %2."
This issue can occur if the Wininit.ini file is not processed
correctly. The following is what Microsoft recommends to correct
this:
To resolve this issue, rename the Wininit.ini file:
1. Click Start, point to Search, and then click Files or Folders.
2. In the Named box, type wininit.ini.
3. In the Look in box, click Local Hard Drives.
4. Click Search Now.
5. Right-click the Wininit.ini file in the list of found items, and
then click Rename.
6. Type Wininit.old, and then press ENTER.
7. Close the Search Results window.
8. Restart your computer.
9. Reinstall your program or update. |
|
|
37. My computer crashes
when I come back to GameSpy from a Skirmish game. How can I correct
this?
To correct this, go into GameSpy Arcade's sound options and uncheck
the "Use Direct Sound" option:
1) Launch GameSpy.
2) Click on GameSpy at the top left corner. This should drop down a
menu.
3) Click on Options.
4) Click the Sound tab and uncheck "Use Direct Sound." |
|
|
38. Why can't I use my email
account to log on to the Dynaverse?
The Dynaverse uses GameSpy to log information in. Certain addresses
cannot be resolved. For example: Those with the extensions .ca, .de
and .tv cannot log on.
Please use another email address with a more common extension such
as .com, .net or .org. |
|
|
39. When exiting
the game, I get a black desktop.
- Make sure you have the latest video and sound
card drivers from the manufacturers' websites.
- Change your monitor refresh rate to Adapter
default:
1) Right-click on the desktop and select
Properties.
2) Click the Settings tab and click the Advanced button.
3) Select the Adapter tab and change the Refresh rate to Adapter
default.
4) Click the Apply button and then OK until you are back to the
desktop.
5) If you are asked to restart the computer then do so.
- Set your desktop to a resolution of 1024 by
768, 16 bit HIgh Color:
1) Right-click on your desktop and select
Properties.
2) Click the Settings tab.
3) Set your screen area to 1024 x 768.
4) Set the colors to 16 Bit (High Color).
5) Click Apply and OK.
|
|
|
40. Disrepute amount is
wrong or not showing up in the user interface.
Sometimes the proper amount of disrepute will be acknowledged by the
User Interface(UI) and other times it will not be shown by the game.
In order for the different levels of disrepute to be shown on the
UI, you will have to continually log on and off of the Dynaverse for
the UI to update correctly. |
|
|
41. I receive a "failed to
load saved game" error.
The saved game file may be corrupt. Try loading the Autosave game or
another saved game and see if the same thing happens. |
|
|
42. When I launch the game
I get the "String unable to set fullscreen" error.
This can happen if you have a dual monitor setup. Please disable the
second monitor in Windows. Consult the documentation for your video
card for instructions on how to do this. |
|
|
43.
DINPUT.DLL was not found error on launch.
- Download and install the latest version of
DirectX from
Microsoft's website.
- Uninstall the game, delete the game folder, and
then reinstall the game.
- Remove all joysticks from Windows:
1) Unplug any joysticks you have.
2) Click on the Start button > Settings > Control Panel.
3) Double-click the Game Controllers icon.
4) Highlight and remove any joysticks listed.
|
|
|
44. The game is crashing
when trying to save my replay in the Filmroom. What's going on?
If you are saving a replay in the Filmroom, make sure that you are
naming the replay that you are saving. Leaving a blank for the name
of the replay can cause the game to crash. |
|
|
45. I receive an
error involving DINPUT8.DLL.
- Make sure the controller/joystick is setup
properly in Windows.
- Download and install the most recent version of
DirectX from Microsoft's website.
|
|
|
46. During install I get an
I/O error.
If you have multiple drives and you are using a DVD-Rom drive then
try installing the game from a regular CD-Rom drive or CD-R/RW
drive. We have seen some issues with DVD-Rom drives and this game.
Try this:
- Change the DMA setting on the CD-ROM drive.
- NOTE: The following is unsupported by
Activision. We have found the following to help the game install.
Download Nero DriveSpeed from
here.
This freeware utility from Nero will allow you to slow your drive
speed down, in increments, all the way to 2X. Try setting it to
8X. Some users may have to choose other settings to get optimal
results. Your CD-ROM must be ATAPI / IDE. SCSI is not supported.
If you receive an ASPI related error message when running Nero
DriveSpeed, you may have to update your ASPI layer:
(Check ASPI version)
www.adaptec.com/worldwide/support/driverdetail.html?filekey=aspichk.exe
(Latest ASPI version)
www.adaptec.com/worldwide/support/driverdetail.html?filekey=aspi32.exe
With some Win9x systems, you may have to “force” the ASPI layer to
install. For more information regarding this you can refer to:
flexion.org/aspi
- NOTE: The following is unsupported by
Activision. Set your CD-ROM drive or IDE channels for the CD-ROM
to run in PIO mode 1 or a lower setting then it currently is at
through BIOS. The exact steps for doing this may differ from
motherboard to motherboard. You will need to check with your
hardware or system manufacturer for more information on this
topic.
|
|
|
47. I cannot uninstall the
game.
This answer is for an Advanced user. Please do not attempt the below
solution if you are not comfortable editing the Registry. Damaging
the Registry could result in very adverse effects to your system.
USE AT YOUR OWN RISK.
Delete the game folder from your hard drive. The default location is
C:\Program Files\Activision\SFC3
Remove the registry keys for the game.
1) Click on the Start button > Run.
2) Type REGEDIT at the prompt.
3) Click the + next to HKEY_LOCAL_MACHINE
4) Click the + next to SOFTWARE
5) Click the + next to Activision
6) Right-click on the Star Trek Starfleet Command III folder and
select Delete. |
|
|
48. My weapons do not work
when I go to red alert.
Uninstall the game, delete the game folder, and then reinstall the
game. Make sure that you do not install any third party maps/mods/skins
of any type.
Make sure that you wait a few seconds after entering the battle
before going to red alert. If you go to red alert before all of the
assets have loaded you may have problems with your weapons. |
